Reference

Terms & Conditions For Your fauna189 Account

fauna189 Terms & Conditions explain how you open, use and protect an account across Live Baccarat, The Great Icescape and the wider lobby.

Indonesia account rulesWallet verification stepsAccess depends on local lawMobile and desktop terms
fauna189 Terms & Conditions For Your fauna189 Account
TERMS HELP ROUTE

Get Help With Account Terms

A clear support path helps you resolve a Terms & Conditions question before it affects your account. Tell us whether the issue concerns login, phone verification, a wallet status or a rule in this page. Include the account identifier shown in your profile and the payment receipt reference when a DANA, OVO, GoPay or QRIS transaction is involved. We use those details to locate the relevant record without asking you to repeat the full account history.

Team online

Account access

If your phone verification or sign-in stops at the account screen, use our account help route and describe the exact step shown. We can check the account record and explain which Terms & Conditions provision applies before access continues.

Wallet status

For a wallet question, provide the payment rail, amount shown in your receipt and the time of the attempt. We can compare that record with the account status and explain any review step under these Terms & Conditions.

Policy changes

If you want to question a clause or request a wording correction, contact us with the section name and your account identifier. We will direct the request to the team handling Terms & Conditions and explain the next account step.

ACCOUNT SAFEGUARDS

What Our Terms Protect

These Terms & Conditions describe how we handle the account information needed for access, payment checks and support.

Account details

We use the details you submit during account creation and phone verification to identify the correct account. If your name or contact detail changes, ask support how to request a correction under the current Terms & Conditions.

Cookie controls

Cookies can keep the sign-in path and page settings working between visits. Your browser may block or clear them, but that can require another login. Our Terms & Conditions explain their operational role without treating cookies as a payment record.

Sign-in security

Use your own phone and keep account credentials private, especially when moving from a shared desktop to your mobile device. We may ask for another account check when sign-in behaviour or payment details do not match the stored record.

Payment records

A DANA, OVO, GoPay or QRIS receipt can help us trace a wallet event, while bank transfer and virtual account details can identify a separate payment path. Keep the receipt until the account status is settled.

Retention requests

We retain records for the period needed to operate the account, resolve disputes and meet applicable requirements. Ask support which request path applies if you need access to, correction of or clarification about retained account data.

Policy contact

Questions about a clause should name the relevant Terms & Conditions section and explain the account action involved. Our support route can clarify the wording, record your request and tell you whether any account step must wait.

Terms & Conditions Questions Answered

The questions below focus on the account rules you are most likely to check before opening fauna189. We cover eligibility, identity details, payment records, device access, data requests and policy changes. If your situation is not listed, use the support route with the relevant account step and we will explain the applicable Terms & Conditions.

They cover account creation, phone verification, sign-in, lobby access, payment records, account security, cookies, data handling and support requests. They also explain when we may pause an action for checking. Eligibility and access depends on local law in your location.

Yes, phone verification is part of the account path before full account access. Use a number you control and keep the details accurate. If the verification screen does not progress, contact account support before creating another account or changing payment details.

Those local payment rails may appear in the available payment path, alongside bank transfer and virtual account. Follow the instructions shown for your account and keep the receipt. We may check that the payment record and account details refer to the same holder.

We may pause the related account action while checking the receipt, wallet status or account information. Send the payment rail, reference and time through support. We will explain the status and any next step rather than asking you to repeat the transaction.

The same Terms & Conditions apply when you sign in from a mobile browser or desktop. Your device may clear cookies, close a session or request another phone check. Keep your credentials private and use the account help route if the device path changes.

Yes, contact support with the account identifier, the detail you believe is incorrect and the requested correction. We may need to verify that you control the account before changing it. The request remains subject to applicable requirements and the current Terms & Conditions.

We may update this page when account, payment, data or access rules change. Check the published Terms & Conditions before using the account after an update. If a clause affects your sign-in or wallet step, contact support for clarification before continuing.